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Privacy and Cookie Policies
Privacy and Cookie Policies
Welcome to IBOGAwaken (“we”, “us”, “our”). We operate the website w(http://www.ibogawaken.com/)ww.ibogawaken.com (http://www.ibogawaken.com/)(“the Site”) and offer retreats, services, online sessions, intake forms, newsletters, and related offerings (“the Services”).
Your privacy is important to us. This policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.
By using the Site or providing your information, you consent to this Privacy Policy.
Updated November 2025
A. Information You Provide Voluntarily
We may collect:
• Name, email address, phone number, mailing address
• Date of birth
• Health and wellness information through intake/registration forms
• Messages, emails, and communications
• Newsletter sign-up details and marketing preferences
• Payment details (processed securely through third-party providers)
B. Information Automatically Collected
• IP address
• Browser type and device information
• Pages visited and actions taken on the site
Cookies and analytics data
We use the information we collect to:
• Provide and manage retreats and services
• Process bookings, registrations, and payments
• Communicate with you regarding your inquiry or retreat
• Send newsletters or updates (if you opt in)
• Improve website performance and visitor experience
• Comply with legal requirements
• Protect the security and integrity of our systems
You may unsubscribe from marketing at any time.
We use secure third-party payment processors to handle payments. These providers collect and process payment information necessary to complete your transaction.
Our processors include:
• Interac e-Transfer (Canada)
• Square
• PayPal
• Wise
We do not store your banking or credit-card information.
Privacy policies of our payment partners:
• Square: h(https://squareup.com/ca/en/legal/general/privacy)ttps://squareup.com/ca/en/legal/general/privacy
(https://squareup.com/ca/en/legal/general/privacy)
• PayPal: https://www.paypal.com/ca/webapps/mpp/ua/privacy-full
• Wise: https://wise.com/legal/privacy-policy
Interac:https://www.interac.ca/en/privacy-policy/(https://www.interac.ca/en/privacy-policy/)
We use cookies to:
• Enable essential site functionality
• Analyse website traffic
• Enhance user experience
• Remember preferences
• Improve site performance
You may decline non-essential cookies through the cookie banner or adjust your browser settings.
A full Cookie Policy is provided below in separate collapsible items.
We do not sell your information.
We may share your data with:
• Service providers (hosting, payment processors, email platforms)
• Legal authorities when required
• Security and fraud-prevention partners
• Successor businesses (if we merge or transfer ownership)
All third parties are required to protect your information.
Your data may be stored or processed in Canada, the United States, or other locations where our service providers operate.
We use reasonable safeguards to protect your information across borders, including secure hosting and encrypted connections.
We retain your information only for as long as needed to:
• Provide services
• Maintain accurate records
• Meet legal obligations
When no longer needed, we securely delete or anonymize your information.
If you unsubscribe from marketing emails, we keep only what is necessary to honour your request.
We use standard industry safeguards such as:
• SSL encryption
• Secure hosting environments
• Limited access controls
• Administrative security protocols
While we use best practices, no online system can guarantee absolute security.
Depending on your location (e.g., Canada, EU/EEA, UK), you may have rights including:
• Access to your data
• Correction of inaccurate information
• Deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent
• Data portability
• Opt out of marketing emails
To exercise any of these rights, contact us directly.
Our services are not intended for individuals under 18.
We do not knowingly collect personal information from minors.
If information is provided by a minor, contact us so we can remove it promptly.
Our site may contain links to other websites.
We are not responsible for their privacy practices.
We recommend reading the privacy policies of those external sites.
We may update this Privacy Policy periodically.
Any changes will be posted with a new “Last Updated” date.
Continued use of the site indicates acceptance of any updates.
This Cookie Policy explains how IBOGAwaken uses cookies and similar technologies onwww.ibogawaken.com.(http://www.ibogawaken.com/)
Cookies are small files that help websites function and improve user experience.
Updated November 2025
A. Strictly Necessary Cookies
Required for basic website operations such as page navigation, security, and system functionality.
B. Performance & Analytics Cookies
Help us understand how visitors interact with the site so we can improve performance.
C. Functional Cookies
Remember your settings and preferences.
D. Marketing Cookies
Used only with user consent; help tailor content or advertising.
When you first visit our site, a cookie banner provides options to:
• Accept all cookies
• Decline non-essential cookies
• Manage preferences
You can modify your choices by adjusting your browser settings or clearing cookies.
You can restrict or block cookies through your browser settings.
However, disabling certain cookies may affect website performance or functionality.
We may update our Cookie Policy periodically.
Changes will be posted with a “Last Updated” date.
For questions, contact us:
[healing@ibogawaken.com]
For privacy questions, concerns, or requests, you can reach us at:
IBOGAwaken
Email: healing@ibogawaken.com
Phone: 236-302-3222
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